Mercerville and West Norriton Outpatient Teams Recognized for Patient Experience

mercerville and west norriton teams receiving the patient excellence awards

Congratulations to our Penn Medicine | Good Shepherd Rehabilitation Outpatient Therapy teams in Mercerville (NJ) and West Norriton for being our latest Patient Experience Award recipients.

Each quarter, GSPP Rehabilitation’s Patient Experience Leadership team recognizes excellent patient experience in the areas of Innovation, Service and Teamwork. GSPP senior leaders visited the clinics to personally present the award.

West Norriton Site Manager Ryan Mark says the team is truly a skilled and passionate, one with professionals who bring exceptional clinical expertise, genuine compassion and a real commitment to personalized care.

Mercerville Lead Physical Therapist Andrew Mancuso attributes the team’s success around patient satisfaction to the office’s close-knit, personal atmosphere.

Congratulations to both teams!