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Currently, we have protocols in place to maximize the safety of all who enter our hospitals and facilities. These safety protocols follow the advice of the Centers for Disease Control (CDC) and the Pennsylvania Department of Health (DOH) and include limiting visitors within our facilities. We did not make this decision lightly, and thank you for your understanding. We will continue to evaluate our visitation policies in order to balance the needs of our patients and families with the need to limit exposure to COVID-19.
Family caregivers are vital members of the care team. During the COVID-19 (Coronavirus) Pandemic, Good Shepherd Penn Partners seeks to maximize family caregiver presence while keeping patients, caregivers, and staff safe.
Patients at Good Shepherd Penn Partners Specialty Hospital (LTACH) and Penn Medicine Rehabilitation (Penn Rehab), a unit of the Hospital of the University of Pennsylvania (HUP) located at Rittenhouse, can have two healthy (i.e. no fever or other signs of illness) visitors (aged 12 and over) at a time.
Patients with COVID-19 may have one healthy visitor (aged 12 and over) at a time. Approved visitors will receive information about risk of infection and will be asked to put on Personal Protective Equipment (PPE) (gown, gloves, medical mask, and eye protection/face shield). Unit staff will show you how to put on/remove PPE to ensure your safety and reduce the risk of viral spread to others.
Outpatients can have two healthy (i.e. no fever or other signs of illness) support persons.
When entering Penn Medicine at Rittenhouse or a Good Shepherd Penn Partners outpatient facility, all patients and visitors must complete a health screening. This screening can be performed electronically via smartphone, tablet or computer prior to visiting via this link: https://pennmedicine.org/prescreen. If using a computer, print the “green pass” and bring it with you. You will receive screening information prior to or upon your visit.
To help maintain a healthy environment, all patients and visitors/caregivers must wear a surgical facemask throughout their visit. A surgical facemask can be provided onsite if need.
Visitors/caregivers must also practice social distancing, restricting movement in the facility as much as possible. Visitors will not be permitted in the gym unless invited by therapist for family training.
To ensure your safety, the clinical team will schedule your visit 24 hours in advance. For your visit, you will receive information about risk of infection and will be asked to put on Personal Protective Equipment (PPE) (gown, gloves, medical mask, eye protection/face shield). Unit staff will show you how to put on/remove PPE to ensure your safety and reduce the risk of viral spread to others.
* If you are unable or unwilling to wear PPE, staff can provide alternative visit methods such as videoconferencing.
UPHS Novel Coronavirus Information
To limit COVID-19 exposure, valet service is currently closed at Penn Medicine at Rittenhouse. Discounted parking is available for visitors in the garage located at 1740 South St.
Thank you in advance for your cooperation and for trusting us with your care or the care of a family member.